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Wise Steps

Wise Steps offers one-to-one, long term support for anyone who has multiple barriers to work across Tyne and Wear. 

The support we provide is participant-led and based on individual needs. We offer a minimum of 9 months of support during which participants will be helped to identify and overcome their barriers to work. These needs may include support with confidence and motivation, mental health and wellbeing, basic skills including digital inclusion, debt and benefit advice, gaining job-specific skills, accessing services and improving social skills and personal networks.

Participants receive 1-1 support from their Coach from start to finish, as well as access to support from any of our specialist partners, such as debt advice, basic skills, digital inclusion, counselling, volunteering and wellbeing support. For participants who feel they are 'job ready' at any point on the journey, we offer support and resources for moving into employment and self-employment, training opportunities, and up to 3 months of in-work support. 

In Sunderland, support is delivered by six organisations; The Wise Group, Gentoo, International Community Organisation of Sunderland (ICOS), Pallion Action Group, Sunderland North Community Business Centre (SNCBC) and Sunderland YMCA.

 Support on Wise Steps is available to anyone who:

  • Is 16 or over
  • Has the right to work in the UK
  • Is not in paid work (inc. economically inactive)
  • Lives in Tyne and Wear
  • Has multiple barriers to work

Covid-19 support pledge

We take every precaution in order to ensure all participants and staff remain safe by offering a blend of support. We offer remote delivery to suit participant needs. This can be by phone, email, video meetings, social media and online resources. Where face to face support is offered, we will ensure that this is in line with all government guidelines.

 

 

 

 

 

 

 

 

Who to contact

Contact Name
Wise Steps
Contact Position
Information and Referral Line
Telephone
07990 540 794
E-mail
wisesteps@thewisegroup.co.uk
Website
The Wise Group

Where to go

Name
Suite B03, The Place
Address
Athenaeum Street
Sunderland
Tyne and Wear
Postcode
SR1 1QX
Notes

Wise Steps provides support across the Sunderland area in Tyne and Wear through a range of delivery partners. 

Time / Date Details

When is it on
Wise Steps provides support Monday-Friday 9am-4pm.
Time of day
Afternoon
Morning

Other Details

Costs

Details
Wise Steps is free to access.
Sunderland City Council and Together for Children Sunderland do not recommend or endorse any providers or services listed. Please read our full Disclaimer here.
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