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Digital Sunderland - go online

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Digital Sunderland is a network made up of local organisations who are working together to develop the digital inclusion opportunity for the people of Sunderland so we can have a digitally inclusive city.

For people to be digitally included, they need Connectivity, Accessibility and Digital skills.  There are 5 basic digital skills we would like people to have to manage confidently online;

1. Communicating
2. Handling information and content
3. Transacting
4. Problem solving
5. Being safe and legal online

The areas in this section can provide you with these digital skills, confidence and tools to go online and explore the benefits of being digitally included.

If you struggle with filling in online forms, banking, Universal Credit and health appointments, our Sunderland Libraries Services are working in partnership with Sunderland Social Inclusion and Dyslexia Project to make the Council IT facilities more accessible.  Details are available under the Work, Learning and volunteering category.


If you need to make adjustments to be able to view our website, you can find a number of accessibility settings by clicking on this link Accessibility.

Access to computers

There are a number of local venues who offer free access to computers and the internet.  Please click on the link Access to computers to the right of the page to access a list of providers and view ther venue details, opening times and any restrictions.

Access to training courses

There are a variety of courses available in Sunderland to help develop your digital skills.  Please click on the Local courses - digital skills link to the right of the page access a list of providers. 

There are also a number of online training wesbites that contain a range of online courses, tools, and games that will help develop your digital skills:

Learn My Way – is a free online website offering a variety of courses designed to help you develop digital skills and make the most of the online world through informal and formal learning.  Click on the link Learn My Way to register so you can start learning straight away!

Family, Adult Community Learning - offers a range of high quality courses, delivered in the heart of local communities at times to suit your needs.  They aim to make learning accessible and many courses are offered free of charge or at subsidised rates.  Click on the link Family, Adult Community Learning to find courses you are interested in.

Wi-Fi locations

If you already have IT equipment and just need access to the internet, there is free wifi in Sunderland public libraries and Customer service centres. 

For details on the locations and how to access them can be found on the Council’s wifi, internet and public access web page.

BT provide information about where to find Wi-Fi hotspots in Sunderland and how to login.  These hotspots are free for existing BT broadband customers, however there are pay as you go options, further details can be found on the BT Wi-Fi website.

Staying safe online

It is important to remain vigilant and safe whilst online but it is also important to know how to protect yourself, your family and mobile devices.

Details about accessing free practical advice on how to stay safe online can be found on the Get Safe Online website.


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